50% off your first month of Managed IT Services
Sign up in April to receive 50% off your first month of Managed IT Services, our cost-saving, efficiency-boosting plan to keep your business running smoothly.
Watch this quick video to learn about remote monitoring, help-desk services and more, then contact us to get started!
Managed IT Services
- 24×7 Help Desk Support
- Remote Monitoring and Management (RMM)
- Network Operations Center (NOC)
- Website development, maintenance and SEO
- User training
With Trusted Technologies Managed IT Services, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
Managed IT Services
Using Managed IT services allows you to delegate any of your business’s IT operations, whether on a supplemental or full-scale basis, to Trusted Technologies, an experienced and expert organization specializing in handling these responsibilities. Using Trusted Technologies as a Managed Service Provider, or MSP, frees your small business from distracting tech problems and allows you to reliably forecast monthly, quarterly, and yearly expenditures on IT services. Your business can be your focus, while your technology is ours.
Aside from mitigating risk in this way, managed service providers also give your business the assurance that the experts in charge of your IT operations are always up to date on the latest technology, information and processes that will keep your infrastructure working efficiently and successfully into the future.
24×7 Help Desk Support
When something goes wrong, you need help now. Our Help Desk offers 24×7 support and multiple lines of communication via phone, email and online chat. Calls are answered in the first minute and 70% of tickets are resolved by your first contact. Get your problem solved and back to work as soon as possible to minimize downtime and distractions.
Remote Monitoring and Management
By hiring Trusted Technologies as a managed service provider for your business, you’ll also receive the benefits of our Remote Monitoring & Management services, also known as RMM. RMM software works on any of your business’s computers, workstations or mobile devices to silently detect any problems with the hardware that your MSP can then fix remotely, proactively solving issues with your company’s technology before they interfere with your productivity. RMM services allow you to cut down on tech issues and IT site visits all in one, saving your business time and money without changing your operations.
NOC: Extend your workforce with deep expertise and 24×7 monitoring
Prepare to get your nights and weekends back. The Trusted Technologies Network Operations Center (NOC) works 24×7×365 for you, monitoring your network and servers for threats, outages and security updates. You can rely on us for proactive server management, product and integration support, project-based work and more.
Website development, maintenance and SEO
Your website is the face of your business online, and you need a reliable resource to keep it working smoothly and looking polished, free from dead links, buggy interfaces or any problems that would interfere with your customers’ experience. Trusted Technologies can help you improve and maintain your current site, as well as developing new tools and online outlets to promote your business across the web. And with our Search Engine Optimization (SEO) services, you can reach exponentially more customers by maximizing your website with relevant search terms and keywords.
User training
Whatever the level of technology used by your business, your whole staff needs to be on the same page when it comes to basic programs and processes. With over a decade of experience in technology education, Trusted Technologies specializes in providing comprehensive and approachable training in Google Apps and cloud services, Microsoft and Adobe software, and desktop and mobile operating systems to keep your staff working to their full potential.