You run your business.
We’ll handle the technology.
Technology Management
- Remote monitoring and management
- Help desk support
- 24×7 proactive monitoring
- Website development, maintenance, and SEO
- User training
Our technology management services will provide your business with a full team of remote technicians to address any hardware or software problems that arise, at any hour of the day. Remote management allows us to catch and fix issues before they interfere with your business, and our 24/7 help desk ensures that if you are having problems, you’ll always have somewhere to turn.
Hardware & Software
- Wireless, routers and firewalls
- Server installation and maintenance
- Computer needs analysis & upgrades
- Hardware fixes
- PC, Mac, iOS, and mobile support
We provide management for all the technology involved in your business, from company-wide servers to mobile phones. Keeping your systems running smoothly and in sync is essential for a modern company, and our behind-the-scenes tech support can handle any hardware issues at any time of the day.
Security & Data Protection
- Backup & disaster recovery
- Data recovery & hard drive repairs
- PCI & HIPAA compliance
- E-discovery for litigation
- Digital forensics
- Secure erasure
- Virus protection & removal
The worst nightmare for a small business: data and file loss. We offer a multi-layer backup solution so that when disaster strikes (whether it’s user error, a true catastrophe or anything in between), we have a backup plan for your backup plan. True business continuity, no matter what happens.
We also support litigation and computer forensics, provide secure digital erasure of data, and audit for PCI and HIPAA compliance. When you need an expert to ensure your data is secure, we stand by you.
Client Help
- Emergency contact
- Online help chat
- 24/7 help desk
When something goes wrong, you need help now. Our help desk offers 24/7 support and multiple lines of communication via phone, email, and online chat. Calls are answered in the first minute and 70% of tickets are resolved by your first contact. Get your problem solved and back to work as soon as possible to minimize downtime and distractions.
Reviews
Contact.
Contact us today to start a partnership that will allow you to focus on your business and leave the stress of technology management to the experts: Trusted Technologies.
Sandy Hook
475.675.0175